[Resolved] Renault — Kwid climber amt

Caliph M Mustafa

from Thiruvananthapuram, Kerala

Address:	679322
Website:	renault.co.in

I had bought Reno Kwid Climber AMT on 30/05/17 from Calicut Dealer.Ever since my life had become worse than a horror movie.I was told the finance shall be @5% flat, but to keep my mind clear I had tried to speak to the Finance company who say Ihave to pay 10.5%p.a.It is very difficult to speak to anybody in Calicut dealers.Now what with Renault Offering May Deals and June Deals, how come I am paying this high interest, as people bought Kwids with as low as 9.2%p.a, and still buying at the same rate.I dont want to pay the high interest imposed me, I am ready to return and I will if this problem is not resolved.

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Aug 13, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Jun 28, 2017

Updated by Caliph M Mustafa I had bought an abuve model car from reno cali cut dealer. On 30 may 17. Ever since i had been complaining about the high rate of interest imposed on me unsuspectedly. I had been contacting the concerned people at calicut dealership and reno website. I am not getting any response from any. Is this way reno customer service is going to be?
Caliph m mustafa
Cell[protected]

Verified Support

Jul 03, 2017

Renault Customer Care's response Dear Customer (Caliph M Mustafa),

We don't want you to feel this way. We will surely check this for you and connect with you in this regard.

Verified Support

Jul 13, 2017

Renault Customer Care's response Dear Customer (Caliph M Mustafa),

We've shared an update on your issue. Kindly check your private message for the details.