[Resolved]  Renault — kwid climber - auto transmission

Address:

Hyderabad, Andhra Pradesh, 500049

Bought the vehicle in april, 2017.

Model - kwid climber, auto transmission
Dealer - autologic, kondapur, hyderabad
Service center - kondapur, hyderabad

Complaint regarding - the engine will all of a sudden stops while driving in middle of the road.

The issue was there from first month o[censored]sage itself.in this regard talked to service person over phone and i was informed that once the software gets updated in first service, the issue will be resolved.
First service done on 27th may, 2017. Went well for few months and later same problem continued. Hence drove the vehicle with utmost care.

During jan, 2018, informed about the issue at the time of second service and told that it should not be repeated since it is very much prone for accidents (As engine automatically stops and we can't even notice it).
I was informed that the issue was there with most of the kwid auto models and will be resolved after software gets updated. At the time of delivery i was assured that the engine will not go off suddenly.
Second service of my vehicle was done on 20th jan, 2018.

On 29th jan, 2018 again i faced the same issue and a public transport bus was very close and fortunately missed the accident. I was very much frightened due to this incident. Despite of just 9 days elapsed from date of service where the software was updated, the problem was not resolved. I am not having confident to drive the vehicle as i am not sure when it will be stopped and where it will be stopped.

If this is the problem for all of the kwid models, and if it is a manufacturing defect, please call back all the vehicles, and replace with vehicles with don't have this issue.