[Resolved] Renault — Kwid RXT Amt brand new

Syeda Fatima Anam

from Delhi, Delhi

Address:	New Delhi, Delhi, 110070
Website:	www.renault.co.in

To whom so ever it may concern I am Anam Fatima I bought kwid rxt amt (top model) last month from NCR Motors India Pvt Ltd, 81, Adchini, Sri Aurobindo Marg, New Delhi - 110017. Its not even been a month to my purchase and I am facing issues with the gear, ac and horn operations, have already sent the car ones to the workshop yet the very next day the horn of the car fails to respond. This is not acceptable from a brand new car from showroom that to from a brand like Renault. I want my money back as I feel that this is a manufacturing defect and its in the production of the lot so even an exchange will not make a difference, would request you to refund my money back. The car has barely been driven to 900 km from the time it has been brought. I cant take a risk with such technical issues on highway daily.

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May 16, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

Renault Customer Care's response Dear Syeda Fatima Anam,
kindly share your contact details and concern on [protected]@renault.com with your ticket number <> in the subject line and our team shall get in touch with you shortly.

Verified Support

Apr 15, 2017

Renault Customer Care's response Dear Syeda Fatima Anam,
kindly share your contact details and concern on [protected]@renault.com with your ticket number ( 1208 ) in the subject line and our team shall get in touch with you shortly.