[Resolved]  Renault — Kwid rxt

Address:

Darjeeling, West Bengal, 734001

JAINCO ELECTRONICS
BIMAL SINHA SARANI, BIDHAN ROAD, SILIGURI – 734001

Ref. …………………………………. Date : 13th Dec 2016

To,
Renault

Subject: Unsolved problem of break of RENAULT KWID

Dear sir,
I am a esteemed customer of our car Kwid rxt(bronze color) which I bought recently. I bought the car from Sky Wheels pvt ltd. When I bought this car I was sure to have a great experience but it was not like that.
I took the car to hills and the car didn’t have the power to pull in steep hill roads. Immediately after the incident I took the car to the showroom and explained the service engineer about it, but i dint get any solution. Now the second problem is with the brakes it does not work at some time and the car gets bumped to the car in front. Due which I had to pay the amount of damage of the car in front. After this incident I again took the vehicle to the service centre and again I didn’t get any solution to it. Instead the service manager told my driver that kwid have problems with the breaks so keep distance with car in front and drive .I recently sent my car to the service centre and my driver parked the vehicle in service centre and after 2 days I got my car back untouched and unused with same kilometer reading.
Recently inside the town I personally drove the car and both leg brake and hand brake were not working at the same time.
Now I request you to change the car because I can’t drive the car with life risk of me and my family.
Hoping for a positive response from the headquarters.

Thanking You

Jainco Electronics
Labchand Jain