[Resolved]  Renault — Kwid RXT model got breakdown in first long drive.

Address:361140

On 25.12.2016, during journey from Ahmedabad, I took patrol of Rs. 500 from petrol pump Named Jay Boot Bhavani, near Limbdi, Vastadi Gujarat -363410. I always take receipt of my fuel purchase.
Then I went for 200 km to Jamnagar. I gave a break of 1.5hrs to my Kwid and had dinner there. When I tried to start the car again to go further, it didn't started. Engine when given ignition started and then with high broken sound (like khat khat khat) stopped. I had to get it towed to service station. It took me 5hrs extra and lot of inconvenience and embarrassment to reach my home. I was travelling with my family and the vehicle is new and I could not expect this.
Service station is now saying that the fault came in my car is due to faulty fuel and I have to bear the cost of repair. I have told service station not to touch the car. I cannot accept this excuse as vehicle had run for approx. 200 km after filling the fuel and after 1.5hrs of break it didn't started.
I want to return the car and want my money back.
Guide me what to do. Should I go to court or I can get any solution without court.

Dharti Motors (Jamnagar),
Ph-[protected]/[protected]

Vehicle no is GJ10CG3806.
My Name is Divya Prakash,
Ph-[protected]
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Feb 1, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2016
Renault Customer Care's response
Thank you for sharing the details. Our team shall get in touch with you shortly to assist you regarding your concern.
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