[Resolved] Renault — Kwid service issue | |||
Dear sir My name is shenbagapandian. i have bought a kwid RXT on Feb 16. On 17.09.16 Saturday morning my car was struggle in running while below 1 km. After i communicate to kiviraj pearl Renault chennai customer care service. 19.09.16 Monday evening they informed engine oil sump was damaged, this damage cause affected in engine. (That oil sump was plastic). After that i inform to them take service through insurance (video con liberty). But Renault kiviraj not accepted insurance, they told self payment for engine service. ????? And i am not aware the sump was damage. Bcoz am not seen any oil leakage in my home & official parking area. Why insurance not cover for engine, the engine was problem due to oil sump damage, this oil sump was plastic easily get damage while driving on Indian road. I need clear explanation and solve this issue. This my 2nd bad experience in Renault service. 1st i book my vehicle on sep 15, but i got vehicle feb16 end. Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Sep 26, 2016 Renault Customer Care's response Hi Shenbagapandian, kindly share your contact details and our team shall get in touch with you shortly.
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ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
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My name is Shivnarayan Dhakar. i have bought a kwid RXT OPT on Feb 16.My car is starting problem.On 26.09.2016 evening shifted my car in Bhilwara (Rajasthan) service center.But No satisfied answer your customer care andyour service center menager. So I am disturb the my job without vechile. Please provid urgent the my vechile.I am not satisfied your company.
Shivnarayan Dhakar
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