[Resolved]  Renault — Lodgy....Stepway

Address:Thane, Maharashtra, 400606
Website:RENAULT INDIA

Renault lodgy stepway...Regn.No. Mh-04-hf-7259
owner name : shweta amit bhatia
vehicle has been sent for accidental repair on 26th of september 2016 at genext motors koparkhairne and also insurance company survey has been done within 48 hours regarding damage of alloy wheels, but till date my vehicle has not been able to be repaired due to non availability of spares anywhere in india, (as per the wordings of works manager at the service centre).
They also give assurance that they have forwarded mail to renault france for the same.
Other than this i also tried up by phone atcustomer care buti was also surprised of getting unfavourable ornon positive reply from them.
Now i have started feeling like been cheated by the company, as if the company is unable to fulfill spares requirement than they have no right to sell their vehicles in market.
Under this contexti wish to surrender my vehicle back to the company as if in future i assume that my difficulties with this company's vehicle may increase.
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May 15, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2016
Renault Customer Care's response
Hi yashu2000, kindly share your contact details and our team shall get in touch with you shortly.
Oct 21, 2016
Updated by yashu2000
contact no. could have been recieved either from genxt motors showroom or service centre, but than too make a note of it mobile nos. [protected] & [protected]
Oct 23, 2016
Updated by yashu2000
no response till date
Oct 24, 2016
Updated by yashu2000
no ressponse till date again,
how much a person should suffer by these people
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