[Resolved]  Renault — Manufacture Defect on Newly Purchased Car.

Address:

Kaimanam, Bridge, near Karamana, Neeramankara, Thiruvananthapuram, Kerala 695040ABUL COTTAGE, AMBANAD, MANCHA, PO, Nedumangad, Kerala 695541

Recently, I bought a new car from Renault. On Mar 23rd, 2021 I purchased Renault Kwid Rxt (opt) from Renault. The showroom from where I booked the car is Azhikode, Trivandrum district Kerala. On May 18th, My car started showing problems. It refused to get started & I was not able to close up the backside power window on right and also, there was a continuous sound coming up from the car doors.So, I registered a complaint on Renault Road assistannce. They send me a technician to resolve the problem. The technician informed that the car has a Electric problem which means Manufacture Defect. He asked me to take the car to service centre ASAP. But due to lockdown we were not able to take the car to the Service centre in Karamana which is 44 km up and down from our residing place. So, that means petrol expense will be more than Rs.3, 000. On June 24th I received a call from the service centre for car service. They told me that my appointment was booked on Jun 30th 8 am. And also it's a must service. So, I spend the petrol expense from my side and took the car to the service centre. I informed them about the already persisting car problem. We waited there around 3 hours. They informed me everything is well I the car. Believing in their words we bought the car back home. On July 7th we went for a ride. We usually pull down the car window when we get into the car. After running a while we'll pull up the glass window. When we were pulling up the power window, one of the window was not pulled up. So, our ride was horrible. After returning home I registered a complaint on Renault Road assistance. I informed them about Recently done car servicing details. On July 9 th, the service centre took the car to their company. It got repaired. They changed the car window motor which ultimately comes & stops at the fact that the Car has a manufacturing defect. If the car has a manufacturing defect why should I afford the Petrol and other expenses. The Renault company must afford it. Actually the Renault company must give me compensation for selling the defective car.And, also the usage is only around 628 -700 kms. I did 3/4th of the Car price as downpayment & now I'm suffering a lot financially & also mentally because of this Car. I need my money back or compensation from the Renault company.