[Resolved]  Renault — mileage is too low

Address:

New Delhi, Delhi, 110047

Hi, my name is chander pal singh. On 10th july 2017 i bought kwid rxt 800 cc. After buying within 3 days i spent 15.5 litre petrol on just damn 92 k. M. I was really shocked as i was promised that the car gives the mileage of 24.7 kmpl on highway. I thought in city it will be approx 19-21 kmpl so i said no worries. I called the agent whom i bought the car, interestingly the agent said "sir nayee gaadi hai, abhi petrol pani ki tarah peeyegee, only after 1st service it will start giving milege.

I was really surprised after listening this from that agent as it's been more than 15 years that i have been driving and this is my 4th car and i never had any kind of problem with another previous cars. I tried to contact them several times and every time i get to heard “sir pls take the car to the service station" now point to be noted that nearest service station is abt 30km from my home. I am sick and tired of their fake promises and carelessness towards their customers. I am seriously going to file a court case against them. Where in i will challenge their advert on media"milege 24.7 kmpl" i will challenge them if they can get this mileage from any of their cars. Renault you are just 5 years old in this country but now i will make sure that this should be last 5 years of renault in india. As a consumer i have my own rights, also i have recorded phone calls in which their representatives are making false commitment