[Resolved] Renault — my car | |||||
I have purchased my car 2 months back and given a first service on 24th october 2017, from since 10 days they were telling still testing, things has to come from chennai will fix it. Still today they haven't given certain time or day of delivery Service team is also worst... Vehicle name: renault kwid rxt-2017 Vehicle number:ka02 mm7726 Service center: renault yelhanka-bangalore... Was this information helpful? | |||||
Dec 4, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Nov 03, 2017 Renault Customer Care's response Dear Customer (Srinivasa.v seenu), Please check your private message and share the details for us to assist with your concern. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
81%
Complaints
1529
Pending
200
Resolved
1189
View all 1529 Renault reviews & complaints
ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
View all Renault contact information
I purchased a Renault Duster car in your showroom on 2014 and while taking the vehicle I got a confirmation that it is on extended warranty.
Currently one of your dealer has given a quote 55000 Rs for the below car service rendered
S.No Description Qty Parts Labour
1 FRONT BRAKE CALIPPER ASSY LEAK- PART NOT AVAILABLE 2 18000 1200
2 BRAKE DISK 1 7000 460
3 BRAKE PAD KIT 1 3500
4 BRAKE CALIPER PIN 2 5400
5 KEY BARREL ASSY- PART NOT AVAILABLE 1 12000 2500
6 RR WHEEL CYLINDER RH 1 3700 420
7 BRAKE OIL 4 400 250
NET TOTAL 50, 000.00 5, 330.00
TOTAL (APPROX VALUE) WITH OUT TAX 55, 330.00
I have not run my vehicle more than 25000Km but all these issues are found. Not sure how am I expected to pay so much money as per the split up above.
All these totally seems to be manufacturing defects on the vehicle and I don't understand why the extended warranty has not been covered to replace these parts immediately
Since I use my car only on the weekends for a drive within the city limits, I don't want to hear any excuses declaring that wear and tear break items will not be covered under warranty.
[protected][protected][protected]
This shows the poor quality on parts and replace the parts immediately with extended warranty
If required, please change the vehicle and give to me
Raised complaint for the same I have given vehicle more than 1 week nothing has done still
Can you close this immediately without further delay?
Service center omr-Chennai
Vehicle number-TN07 BW 7359
We always assure our customers to have a pleasant experience with us. We're forwarding your issue to our concerned team and will get back to you.