[Resolved]  Renault — My renault duster ac being changed without any valid explanation and the company looted for the same.

Address:Lucknow, Uttar Pradesh, 226021

I have renault duster vehicle registration number up32 gc 8879.
On 15th of june 2017, i went to renault work shop located near bitauli, lucknow there they kept my vehicle for 5 days but they were not even able to tell what was wrong with my car. They handed my vehicle on 20th back to me as they were not even able to let me know what happened to the ac.
After that i took my car to renault workshop located at faizabad road, lucknow there they were not even able to give me a valid explanation and told me that the whole ac setup is to be changed and charged a huge amount for the same that amounts to rs.54000.

My concern is if they were not even able to find the fault then why they unreasonably charged the same from my pocket.

Regards
Sarwan kumar mishra
[protected]
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Jul 31, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2017
Renault Customer Care's response
Dear Sarwan kumar mishra,

Thank you for sharing the details. Our team will get in touch with you shortly to assist with your concern.
Verified Support
Jun 29, 2017
Renault Customer Care's response
Dear Sarwan kumar mishra,

We've shared an update on your issue. Kindly check your private message for the details.
Complaint comments 

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Sir
Meri gadi ka left side se accident hua ta aaj muje 1.5 month ho gaya h bahut hi paresan hu sir jab phone karta hu 1 ya2 din ka name lete h ese karte karte 1 month15day ho gaye h
Renault Customer Care's response, Jun 27, 2017
Verified Support
Dear Kishor Meena,

Please check your private message and share the details for us to assist with your concern.

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