[Resolved] Renault — new car lodgy-diesel engine failure-reg. | |||
Recently we bought lodgy-diesel rte (Taxi) car form khivaraj pearl, omr, chennai on 13-oct-2017 (Delivery date) Complaint no: "04126780" Car details: Model: lodgy-diesel moon light silver colour Reg no: tn 14 m 0430 Chassis no: meejsrgw4h8008463 Engine no: e054159 Concerns observed from vehicle after delivery 1) black smoke within 2500kms 2) rapid drop of mileage. 3) failure of egine parts within 11days or 2450 kms Renault complainant team is not giving proper details for above concerns. I request engine Pd/engine service team to give why failure happens. My source of income as been blocked due to this concern. Already the sales team as made delay in delivering the vechile. Now i am unable to pay the emi of the vehicle. I request the renault team to give me new vehicle instead of replacing the engine and compensation for my loss. Regards Jalandira Was this information helpful? | |||
Dec 17, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Nov 11, 2017 Renault Customer Care's response Dear Jalandira, Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you on this. | |||
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