[Resolved]  Renault — new car lodgy-diesel engine failure-reg.

Address:600100

Recently we bought lodgy-diesel rte (Taxi) car form khivaraj pearl, omr, chennai on
13-oct-2017 (Delivery date)

Complaint no: "04126780"

Car details:
Model: lodgy-diesel moon light silver colour
Reg no: tn 14 m 0430
Chassis no: meejsrgw4h8008463
Engine no: e054159

Concerns observed from vehicle after delivery
1) black smoke within 2500kms
2) rapid drop of mileage.
3) failure of egine parts within 11days or 2450 kms
Renault complainant team is not giving proper details for above concerns. I request engine

Pd/engine service team to give why failure happens.

My source of income as been blocked due to this concern. Already the sales team as made delay in delivering the vechile. Now i am unable to pay the emi of the vehicle.

I request the renault team to give me new vehicle instead of replacing the engine and compensation for my loss.

Regards
Jalandira
Was this information helpful?
No (0)
Yes (0)
Dec 17, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2017
Renault Customer Care's response
Dear Jalandira,

Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you on this.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1529
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information