Renault — No resolution of my complaint by avia

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir/m'am

This is to bring to your kind notice the very unprofessional attitude of avia service center in sector 63 noida. they have spoilt my car and are not taking the responsibility for it even after swift action taken by renault.

As per my mail earlier to you and your swift action to resolve my complaint; avia had sent a mechanic to my house to collect the car and according to him the disk of front wheel was broken and he showed me leaking oil from it. the car was taken to the service station and no action was taken to mend the front wheel. my complaint still exists.

They just did the general check up and sent it back. it is a very unprofessional and careless attitude. now mr. harpreet who is their sr. manager is not even taking my calls. i have attached the invoice as proof that no front wheel job was done. personally iam doubting a damage to the axle also. all this harassment inspite of my car being in warranty period.

You are company of international repute but your name is getting spoilt by your service provider. iam happy and proud owner of duster and was looking for long term relationship with renault but now even i have second doubts.

Kindly look into the matter and resolve my complaint as early as possible because being a doctor my commuting and hence my work is suffering a lot.

Regards
Dr. sarit kakar
[protected]