[Resolved]  Renault — non - availability of required spare even after giving sufficient time of 4 weeks.

Address:Vadodara, Gujarat, 390011

Dear sir,

This is to inform you that we have given our duster no. : gj06-hd-7286 for full servicing but it was half done and told to me that jumper spares are not available and will be available within next 4 weeks. On 12th sep 2017, when we approached the kamdar service station, makarpura, vadodara, gujarat., they told that the spares are not available hence regret to perform servicing.

1. What to do?
2. This is second time its happening, last time it took 14 day for servicing that to it was not performed fully.

Please reply what is to be done. Shall be sell the vehicle is scrap due to lack of companies ability to provide service?
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Oct 15, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2017
Renault Customer Care's response
Dear Customer (rpupadhaya),

Please check your private message and share the details for us to assist with your concern.
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