[Resolved]  Renault — not proper response and repair of my renault duster car

Address:

SRT 768,2 ND FLOOR,, SANATH NAGAR, Hyderabad, Andhra Pradesh, 500082

Hi,

My self Dharma Reddy having Renault duster car with no: TS 07 EN 0620. I have given my car for repair on 16th of March to Autologic motors India pvt.ltd who is authorized dealer in hyd. I have received the showroom confirmation stating that the same day my car will be ready. But it's not happened.when i was called to service adviser he said it will takes another one day time.

The next day also I have keep on calling to service adviser and on service appointment mobile numbers but no proper response from them. End of the day my vehicle has delivered to me with out any repair. even a single complaint was not attended and Still persisting with same problems.

I have been paid my repair cost for no works done.

Again i have given my car for repair for second time on last Friday i.e 29th March till date they are not delivered my vehicle back. And how many time i am calling them they are just giving lethargic answers like it will take other 06 working days for repair.

This is the worst experience with the service provider form Renault for first time. this kind of attitude will hamper Renault goodwill in the market.

Hope some one can reply in this mail on priority and resolve this issue soon.

Regards,
Teja