[Resolved] Renault — not received my duster replacement keys

Sameermohan

Address:

Renault Silk Board, Bangalore, Karnataka, 560034

Lost my duster 4/4 (Ka01 mm 8313) keys and informed the same to my renault dealership on silk board on the 16th jan 2020. I was asked to pay rs 6500 immediately and was told i would be receiving the new set of keys in 10 days... It’s been over 15 days and i haven’t received my new set of keys yet nor have i received a satisfactory response from the dealership about the same. Please help... As a customer i have been calling customer service, roadside assistance, the dealership but i have had no response with when am i going to receive my car keys. Please help.

Was this information helpful?

No (0)

Yes (0)

Mar 10, 2020

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2020

Renault Customer Care's response Dear Sameer,

Please check your private message and share the details for us to assist with your concern.