[Resolved]  Renault — old vehicle/ display vehicle delivered instead of committing a new one to deliver from chennai base in mumbai.

Address:

Pheonix mall kurla west mumbai :400070, Mumbai City, Maharashtra, 400070

I purchased a new car (Captur).

I visited @ pheinox mall (Kurla) mumbai-70.

I got the car delivered on 25th march/2019, i had a word with nikhil at the time of taking car that the car which i am receiving is the one which was on display and the chasis number and engeine number were scribelled while given the car. Nikhil an excecutive of renault (Benchmarks) had told me that the car has been washed and clean so the chasis number and engine sticker which shows the detail of car are not mentioned on the window of car.

I had a doubt i am getting cheated by excecutive of renaults but somehow they manage to convinced me and give the car stating its a new car from chennai plant delivered to me.

But as soon as i receive the rc book of car i realized the car which was on display i had a photo of chasis and engiene number with me in my phone. I cross checked the rc book and the display car chasis and engiene number were same.

I have been cheated and frauded by the dealers of renault cars.

I request you to kindly connect me asap to resolve the issue.