[Resolved]  Renault — painting

Address:Kottayam, Kerala

I have given my renault duster to kottayam renault service centre and i went there for some paint works and after two days they have given my vehicle back after finishing the work and when i went to home i have just make a look to my vehicle and i noticed that the paint have spread all over the vehicle, and i make a call to kottayam renault service manager and he told me the very next day a service boy will come and collect my vehicle and waited for the whole day and no one contacted me and the next day again i called the service manager and and he send a service boy to collect my vehicle and he collected my vehicle. He told me that he will bring my vehicle that evening and i waited for that, evening he called me and told that there is no drivers available there and the next day is sunday, he told me he can bring the vehicle on monday only, i called the service manager and he also told me the same words, the main problem is that the service centre is 60 away from my home so it is not so easy to collect my vehicle from kottayam showroom at that time, but there was some hospital issues so i need my vehicle that day so i went kottayam. Up and down there is 120 km and i need 1000 rs petrol to cover that distance, kottayam renault showroom have to fill my vehicles petrol but they are not willing to do that, all happened due to their fault. Now i again noticed a complaint about the painting, this time i need a proper solution for the fuel and painting works. I fed up with this renault company service
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Feb 24, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2018
Renault Customer Care's response
Dear Customer (Febin easo alex),

Please check your private message and share the details for us to assist with your concern.
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