[Resolved]  Renault — poor and worst services of renault car in ajmer

Address:Ajmer, Rajasthan, 305001

My
Car with no: rj01 cc 5211

Visited already 2 times in a month
At ajmer authorized renault service centre

For noise coming in car which irritates during driving and loose confidence for driving long distance.
Still noise persist.

Even on charging very heavily by renault team, they provide poor services.

We spent about rs 8500/- in a month, bill copy attached, noise still persist.
If we visit again they will charge again heavily.

Previously the dealers (Mr vishal (Sale person - [protected], mr pathak sales manager - [protected]) of ajmer cheat us by selling old model car, the also cheat us by telling car with 4yr warranty. Later company supported them and still trying to refuse customer even on providing audio recording evidences.

Now, its renault service team turn to bill heavily as much as they can with inappropriate services, so customer will visit again and again, and they charge again and again.

We will never recommend to buy renault car to anyone.
Poor and worst services of renault car in ajmer.

From
Dr. G k agrawal
Dr. Ankur agrawal
[protected]
+2 photos
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Dec 20, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Renault Customer Care's response
Dear Ankur,

We do not want you to feel this way about us and request you to allow us some time to look into this matter. This has been notified to the concerned team and they will surely assist you further.
Verified Support
Nov 10, 2017
Renault Customer Care's response
Dear Ankur,

We understand that our team is in touch with you and assisting you in this regard.
Nov 14, 2017
Updated by drankur
reference ID[protected]
AS PER TALK
WITH
MADAM SAMIKSHA (CUSTOMER CARE)
I AM ATTACHING COMPLAIN COPY AND BOTH BILL AGAIN
(SEE ATTACHMENT BELOW)
From
Dr. G K Agrawal
Dr. Ankur Agrawal

Verified Support
Nov 16, 2017
Renault Customer Care's response
Dear Ankur,

We are getting this checked and will update you accordingly.
Verified Support
Nov 16, 2017
Renault Customer Care's response
Dear Ankur,

We understand that our team got in touch with you and the vehicle has been delivered to you after the necessary repairs. In case of any support required, please feel free to get in touch with us.
Nov 16, 2017
Updated by drankur
noise is still coming
do not close complain

noise coming in car which irritates during driving and loose confidence in driving.
Verified Support
Nov 17, 2017
Renault Customer Care's response
Dear Ankur,

We're forwarding your concern again for further processing & will respond with an update on the same.
Nov 21, 2017
Updated by drankur
MR NEERAJ FROM AJMER RENAULT SERVICE TEAM VISITED AND FOUND NOISE IS COMING

noise is still coming
do not close complain
Complaint comments 

Comments

noise is still coming
do not close complain

noise coming in car which irritates during driving and loose confidence in driving.
Still noise persist.

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