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Renault

Renault — Poor Customer Service for on road assistance

Address:Renault, Thanjavur
Website:www.renault.co.in/renault-service/renault-assist.html

Our Renault KWID stopped with error code in dashboard and wasn't starting. Got towed by on road assistance team and was taken to the nearest service center in Thanjavur on April 22nd 2023.
We were told that vehicle will be ready within a week, but no proper updates and we are having to call each time and they keep saying today/tomorrow without any proper reason given.
Please get the issue resolved on priority to avoid spoiling your reputation.
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Dear Customer ( kanakmaaya ),

Please share your contact detail via private message with us so we can assist you regarding the same.
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Renault Customer Care's response, May 6, 2023
Verified Support
Dear Customer ( kanakmaaya ),

We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.

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