[Resolved] Renault — poor quality

Ravinder Poonam Gahlawat

Address:

New Delhi, Delhi, 110010

It's about poor quality and por service back up. I have kwid and it has problems of automatic increase of acceleration..
I visited mayapuri in delhi for service.. Sorry to say very poor professionalism of the service engineers.
If so many vehicles are having this auto acceleration problem... Why renault doesn't recall kwid and fix up the problem.
It s dangerous for people driving kwid, it may lead to accidents and loss of life.
I have spoken to customer care... Let's see if they respond in professional way. Or ekaek love to use this vehicle with bullock cart to carry garbage.
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Feb 14, 2020

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Renault Customer Care's response Dear Ravinder,

We're forwarding your concern for further processing & will get back to you with an update on the same.

Verified Support

Jan 14, 2020

Renault Customer Care's response Dear Ravinder,

Our team tried to connect with you multiple times but was unable to reach you. Kindly share your alternate contact number along with your convenient timings so that our team can assist you further in this regard.