| Address: | Hyderabad, Andhra Pradesh, 500010 |
I am truly and utterly disappointed with the service work undertaken for my Duster (AP09CN0774).
Date of incident: 25/07/2016.
Description: I have had bad experiences with Autologic Ltd for the service done on my vehicle during the past 3 instances. Unfortunately, Renault does not have many service outlets in hyderabad so customers are forced to get the service done from such pathetic service centers. Anyways, I had given my vehicle for service to Autologic Ltd, Hyderabad on 22/07/2016. This was for general repairs and not a full service. I was promised vehicle delivery on 23/07/2016 in the evening. No one bothered to call me and let me know about the status of the work done, whether the vehicle was ready or not etc. I called the service center rep (Tarun) on 25/07/2016 and had to followup with him atleast 7 times in one day and later was told to come the next day for collecting the vehicle.
For the past few times I have given my vehicle to Autologic Ltd, I haven't received even a single call to check the vehicle performance and for service feedback.
I am somehow now regretting being a client of Renault india thanks to the poor service and poor management.
Feedback for Renault India - PLS HAVE SERVICE CENTERS OPENED IN PLACES ACCESSIBLE TO CUSTOMERS. NOT SOME PLACE FAR AWAY.
Also, let me know if you have any service center located in and around area pincode 500010 (Secunderabad). Was this information helpful? | 
