[Resolved] Renault — Refund booking amount

sourav 75

from Dimapur, Assam

Address:	Bhagalpur, Bihar, 812002
Website:	www.consumercomplaints.in/new_complaint

My name is sourav kumar singh.. I book a kwid rxt (0.8ltr) for rs. 5000 on 13.04.2017 from rani talab branch bhagalpur bihar. Booking detail the name of customer prashant kumar singh, mr page no 138. Because of some financial issue on 15.04.2016 i told them to cancel my booking, but they are nothing to care for customer. This is the first i am hearing about a cancelation charges. And i am very ashamed of your services...
I requested plz solve my problem

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Jun 5, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

Renault Customer Care's response Dear sourav 75,

kindly share your contact details and concern on [protected]@renault.com with your ticket number (2825) in the subject line and our team shall get in touch with you shortly.

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Comments

Sandesh Walavalkar

from Dhule, Maharashtra

I purchased KWID dated 28th Feb 2017, within two weeks we found that at the time of applying break it was stuck & hard. We send the car for maintenance on dated 4th Apr 2017.
Now today after 25 days of maintenance we are having the same problem like previous.
Also the weird noise whenever applies the break.

Renault Customer Care's response, May 9, 2017

Verified Support

Dear Sandesh Walavalkar,
kindly share your contact details and concern on customer@renault.com with your ticket number (3069) in the subject line and our team shall get in touch with you shortly.