[Resolved]  Renault — Refund of Booking Amount Rs. 4 Lakh

Address:Jhunjhunu

Dear Sir,

My father had previously made a booking for a car RENAULT TRIBER RXL (Details attached) and now following up for refunding back the amount on account of cancellation of the booking, which had been booked for gifting the car to my sister on her marriage.( Marriage date -09-FEB-2023).

We had cancelled the booking as Inlaws of my sister had refused to accept the Car on account of marriage.

Since the amount involved is huge and had to deposit the amount back to sister's account before marriage. Kindly expedite and refund the full amount immediately.

The dealer is refusing to pay the full amount and deducting 10, 000/- . Kindly let us know on what basis you are charging Rs 10, 000/- . We request you to refund the full amount as soon as possible, else I have to take up the matter to consumer forum/ legally.

You can calculate the interest involved on Rs. 4 lakhs and lying in your account and earning interest.

Any kind of delay further from tomorrow, will attract interest on the whole amount and liable to pay to us, I will make sure and take up this matter legally.

Booking Detail is as follows :-

Rs. 400000/- NIKITA CHOUDHARY D/O SHIV KARAN SINGH TRIBER RXL BOOKING AMOUNT OF TRIBER RXL SILVER

At

SHEKHAWATI AUTOWORLD PVT.LTD.NEAR PRINCE ITI COLLAGE, BIKANER BY PASS ROAD, SIKAR, RAJASTHAN - 332001State Name : Rajasthan, Code : 08, CIN: 450300RJ2018TC062282- [protected]@rediffmail.com

Regards,
Ashish
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Feb 17, 2023
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2023
Renault Customer Care's response
Dear Customer (Shivkaran Singh ),

Please share your contact detail via private message with us so we can assist you regarding the same.
Verified Support
Jan 17, 2023
Renault Customer Care's response
Dear Customer (Shivkaran Singh ),

We haven’t heard from you. Kindly help us with your contact number via private message so our team can reach out to you.
Complaint comments 

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[protected].
How many times I should raise the complaint. Nobody responds. No. Is already available with your company
Renault Customer Care's response, Jan 23, 2023
Verified Support
Dear Customer (Shivkaran),

We have already forwarded your concern to our team and our team is working towards your issues. Kindly allow us some time and we will get back to you with an update.

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