[Resolved]  Renault — refund of my token money

Address:Thane, Maharashtra

I vinay verma has given token money for car booking of renault kwid in 2016 31st december, the amount given was 10000 rs by chaque, but due to my offstay from thane mumbai i am not in position to go further for my car booking, during my offsatay from thane i contacted the executive and expressed my inability to go further and asked him about my money he told me that the amount will be refunded to you when you come with a application about cancellation, i visited thrice to genex motor patlipada thane but they are not handling the situation properly and giving excuses everyday that come tomorrow person is not available e. G, so i request you to kindly arrange to refund my money as soon as possible, please revert..
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Jun 22, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
May 08, 2018
Renault Customer Care's response
Dear Vinay,

Please check your private message and share the details for us to assist with your concern.
Verified Support
May 11, 2018
Renault Customer Care's response
Dear Vinay,

We understand that our team is in touch with you and assisting you in this regard.
Verified Support
May 22, 2018
Renault Customer Care's response
Dear Vinay,

We understand that our team had contacted you and provided necessary assistance on your reported concern. In case of any support required please feel free to contact us at[protected].
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