[Resolved]  Renault — Regarding 2017 Lodgy Stepway RXZ Booking

Address:	411027
Website:	www.reanult.co.in

I have booked a 2017 Lodgy Stepway RXZ 110PS from Renault Baner.
After making an enquiry, seeing the car, we confirmed the car on the same day, and after a day booked the car by paying Rs.50, 000/-.
The colour I have chosen is Planet Grey.
After almost 5-6 days of follow up regarding colour etc, I am now told that the colour is not available, and there is no news on when the colour could be made available. No such thing was mentioned anytime during the whole process of booking the car, and it was made quite clear right from the beginning that planet grey is our colour of choice.
Now that the car is booked, the sales guy is saying that only 4 silver cars are manufactured and kept at the factory, and can be made available, and no idea on when Planet Grey will be manufactured at the plant.
It is our first experience with Renault, and honestly, we are not too happy about it. Your sales person is a nice guy, but there seems to be no system in place to support these people. Everyone seems to be clueless about actual status of vehicle.
If the situation continues, we also might look at other options.
Hope there is someone who takes notice seriously.

Thanks and Regards,
Satyajeet Bhaskare