Renault — Regarding duster adventure clutch and gear problem

Address:

Amroha, Uttar Pradesh

THIS IS MY FIFTH MAIL REGARDING MY CAR. ON 16.04.2015 DRIVING ON SPEED THE CLUTCH AND GEAR FAILED TO WORK I HARDLY SAVED MY CAR BY ACIIDENT.RENAULT RAMA ROAD SERVICE CENTERE NEW DELHI TOE MY CAR.I REGULARLY COPMLAINING ABOUT THIS.ON 20.04.2015 SERVICE CENTERE AND COUSTOMER CENTERE BOTH CALLED ME THAT MY CAR IS PERFECT THE ISSUE HAS BEEN RESOLVED U CSN PIC YOUR CAR.I TOLD SERVICE CENTERE MANAGER MR PARAM DAYAL THAT CAR IS NOT OK PLEASE CHANGE THE SYSTEM OF CLUTCH AND GEAR.BUT THEY DENIED AND SAID THERE WILL BE NO PROBLEM AGAIN.SO WHEN I CAME OUT FROM SERVICE CENTERE THE SAME ISSUE RAIESED AGAIN.I CALLED SERVICE CENTERE AND COUSTOMER CARE REGSRFING SAME ISSUE.SINCE ON THAT DAY MY CAR IS IN MY GARAGE.SEVRAL TIME I RECEIVED THE CALL FROM COUSTOMER CARE EVERY TIME THEY ASSURE ME THATRENAULTe COMPANY ENGINEER WILL PERSONALLY CAME TO YOUR HOME AND INSPECT Y The problem.but there is no response from yours side.Due to your poor service i suffered a lot.my business is totally spoiled. I will never again bought Your company car.I also filed my complaint in national consumer forum.