[Resolved] Renault — renault 85 psi rxl diesel | |||
I have a renault 85 psi rxl deisel Registration number py01 cj 6440 My car has been giving problems pertaining to coolant since long I purchased the car in 2015 In mar 2018 when i had sent the car for 30000 km servicing i was told that water pump of my coolant assy is not functioning properly and it was changed which costed me around 9000 rs at renault service center jalandhar On 22 sep 2018 without any thing happening coolant started to drip from my veh after i parked it at my office. I immediately called the service station at jabalpur and took my veh for repair. There the service team could not find the fault And first they cleaned the coolest system and made a trail run the entire coolant again dropped down Then they tightened all parts of coolant assy made a trial run still the coolant dropped now they are saying that they will change the engine gasket and check. My point is that in all this try and miss measure the person who is a sufferer is me My vehicle is in showroom from last 5 days the fault is not yet found the service center is using try and hit method aren’t there technicians to check the fault does the engine seal goes off in 40000 km? If that be the case then i would never recommend anyone to buy renault duster. Was this information helpful? | |||
Nov 7, 2018 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Sep 27, 2018 Renault Customer Care's response Dear Customer (abheeabhi), This complaint is being forwarded to the concerned team. Rest assured, they will look into it and will contact you for further help. Verified Support Sep 27, 2018 Renault Customer Care's response Dear Customer (abheeabhi), Please check your private message and shared the details for us to assist with your concern. Verified Support Sep 29, 2018 Renault Customer Care's response Dear Customer (abheeabhi), We understand that our team is in touch with you and assisting you in this regard. Verified Support Oct 04, 2018 Renault Customer Care's response Dear Customer (abheeabhi), As checked, we understand that the highlighted concern has been resolved. In case of any support required, please feel free to contact us at[protected]. Further, please take a moment and help us to achieve our goal of seamless customer services by sharing your valuable feedback with us. Oct 05, 2018 Updated by abheeabhi No the complaint has not been resolved I had told this to your auth rep who called last week Still no action has been taken my veh is there in showroom The showroom is trying its best however no response from higher technicians and service centre is not able to find faults yet This is a very unprofessional attitude It seems that a faulty veh has been sold to me  | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
81%
Complaints
1529
Pending
200
Resolved
1189
View all 1529 Renault reviews & complaints
ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
View all Renault contact information
Is there any other solutions other than changing accelerator pedal?
We would suggest you to please visit your nearest service center and they will surely help you with your concern. Feel free to contact our toll-free number 1800-300-44444 or get back to us in case you face any issue in the interim.