[Resolved]  Renault — renault be the worst customer service providers.

Address:	Pauri Garhwal, Uttarakhand
Website:	www.renault.co.in

To whomsoever this may concern.

I am really fed up with this redundant task of writing and dropping emails to renault before things swing into action. Till now i have realized that renault is the worst service provider. This is not the first time i am dropping a complaint. Last time i had an issue with my car i was made to wait 3 long months before that issue was resolved, such a bad experience. Sometimes i feel like the way your company treats a customer is as if they think i have won this car in a lucky draw and not have actually paid my hard-earned money for it.

I am complaining because i have been facing an issue with my car, so in order to get a resolution on that i contacted the customer care support and had a word with one of the customer care representatives. Mr. Madman informed me that the service center has been closed in my city and in order to get my car serviced i will have to take it to another city which has a service center. The city which mr. Madman was talking about is approx. 350 kms away from my city and it takes nearly 10 hours to reach that place due to hilly terrain. I fail to understand how mr. Madman could even think of bringing sense into this. According to him to get my car serviced i would have to take a week off at my job and drive all the way to another city, rent a room and then take the car to the service center and all this at my own expenditure, even if we keep the expenditure aside why the hell am i supposed to drive my car to another city to get it serviced if i bought it from my city. This is the worst service one could ever get. Buying a renault car has been the most terrible and pathetic experience i ever had with any brand.

I need a response of your company on this asap or else i ll have to go ahead with my complaints on other consumer forums.

Regards,
Unsatisfied disgusted customer