[Resolved] Renault — Renault Cheating customers with false promises of delivery in delay of kwid car

 
5 Reviews
Dehradun, Dehradun District, Uttarakhand, India
 Suraj Bhujwan
Dear Sir/madam,
i have booked a kwid car with receipt no:: 3577 at the location:: Dee Dee Cars Pvt Ltd, 1-C, Tyagi Road, Dehradun- 248001(Uttrakhand) and at the time of booking they told me that they will deliver the vehicle on January end or Mid February, but i have't received any call from the sales person or even from show room, after making calls to sales person and show room.. they keep on saying differents dates that too not proper. they are cheating customers that too with careless words.
I am hoping that you will help all the customers whoever facing the issues like me and take necessary actions again Renault and its dealership with rude behavior and cheating of customers...


Thank you

Regards,
Suraj Bhujwan
+91-[protected]

Renault Cheating customers with false promises of delivery in delay of kwid car
Complaint marked as Resolved May 31, 2016
I was complaining to a consumer complaint, the complaint has been completed by the consumer complaint teem. Thank you very much.

Complaint Status


[Apr 23, 2016] Renault customer support has been notified about the posted complaint.
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

Dear Suraj, we are sorry to hear about your experience. We have forwarded your concern to our team, they will get in touch with you to assist you further.
Dear Sir/madam,
i have booked a kwid RXLcar with receipt no:16000124 at the location rajahmundry, booking date is 3/02//2016.but i have't received any call from the sales person or even from show room, after making calls to sales person and show room.. they keep on saying different dates .

customer: ponnapalli venkata ratnam,
sailor order id :16000429.
colour: ice cool white, RXL,
CUSTER ID: 1-[protected]
say delivery date ...but i am booking three months back...whats the reason for late ...


ponnapalli venkata ratnam..
muralinagar,
gokavaram,
cell no:[protected]
Hi venkata ratnam ponnapalli, thank you for reaching us our team shall connect you shortly.
Hello Venkata ratnam, we understand that our customer support and dealership team has contacted you and appraised new car delivery timelines, Look forward to welcome you to be a part of Renault Family, In case any assistance required in future please call us at[protected] .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    73%
    Complaints
    1049
    Pending
    262
    Resolved
    703
    location
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    Renault - Renault Cheating customers with false promises of delivery in delay of kwid car