[Resolved] Renault — renault duster brake pedal jammed while running | |||
My renault duster's brake pedal jammed while driving in highway near to pondicherry and was not able to apply brake. Luckily managed to stop the car immediately & noticed smoke from bonnet. When opened the bonnet, a mat kind of car part was on fire inside; we put out the fire & the car was towed to nearest service centre in pondy. The service advisor explained that the part which caught fire was firewall mat which stops engine heat from coming to cabin and it had melted the brake vaccuum tube which runs closer to it, thus jamming the brake pedal. They are not able to confirm how the firewall mat caught fire while running. This is compromising the basic safety of renault duster car & i have decided not to use the car until i get to understand if this is a manufacturing defect & is there any permanent fix for this. Note: khivraj renault perungudi service centre had done my 70000+ km service & delivered my car 4 days before this incident. They had replaced the brake cylinder claiming that it was jammed, though i didn't have any issues with my braking before this. Was this information helpful? | |||
Dec 30, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Nov 27, 2017 Renault Customer Care's response Dear Customer (sakthee), Please check your private message and share the details for us to assist with your concern. Verified Support Nov 28, 2017 Renault Customer Care's response Dear Customer (sakthee), We understand that our team is in touch with you and assisting you in this regard. | |||
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After first servicing of car i m facing lots of problems. Even after a car pull by breakdown vehicle the problems persists but they said the problem was solved.
For this car Kwid...i and my family once faced the difficulty at midnight too...
Please check your private message and share the details for us to assist with your concern.