Renault — Renault duster car | |||
Good Morning. we decided much against wisdom and debate to purchase a duster delivery of the same was taken on the 30th of June 2016 when all seemed to go as planned. On the 2nd of July after a routine trip to the market barley 3 kms from home i noticed a issue related to on the dash board and seemed unusual and none the less we call the service station and was there as asked. on checking was told that a fuse needs to be replaced and mind you all of this under 50 kms reading and the vehicle still new. after a quick change the service manger takes the duster fro a test drive with me in the passenger seat only to have this problem reoccur and promptly we drive back to the service station and am told the vehicle needs to under go a through check. was this check and quality control not done prior to the car having left the factory AND by the team here in Goa? two days in waiting and i call the manager who after much deliberations assumes that RATS/Rodents may have feasted on the cables and thus this issue has occurred no thought to debate that as a customer i may already have preventive measure in place and have other cars parked in the same area along with motor bikes for the past 10 years and never had any such incident. i guess this is lose talk and comes free thus easy to rubbish and give all such excuses that they may get away from. one thing for sure this would be my last Renault car and would never advocate or encourage any friend or foe to invest in this company who seem to have no qualms on how they need to handle such incidents. i am distraught and upset at what has become and dont wish the same on anyone. share and be informed and save yourselves from all such glitzy advertisements in print and TV. Was this information helpful? | |||
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Dear kayton, kindly share your contact details and our team shall get in touch with you shortly.
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