[Resolved]  Renault — Renault duster mileage fault

Address:Hisar, Haryana, 125033

Dear Representative,
On the above cited subject, i want to draw your attention towards a very complex issue i am facing. I have purchased a Renault Duster Car from your Rohtak Showroom, which No. is HR-21K-6000. At the time of purchase I was assured for its mileage about 18 km/ltr. This mileage advantage made me to purchase this car. But after occupation, from the very first day of driving, its mileage was measured as about 12 km/ltr (without A.C. on) and about 10 km/ltr (with A.C. on). Whenever I have get it serviced from your Authorised Service Station, I was told that they have set the problem and assured me for good mileage. But next day I realised that there was no improvement in mileage. Service Station is misguiding me saying that they have removed the fault. But I am confident that there is still the same problem. If it has not sorted out after 4-5 services, it is definitely Manufacturing fault, so my Car should be replaced with new one or the fault should be removed with definite assurance on the earliest.

Contact No. Naman Mittal
Mobile[protected],[protected]
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Feb 6, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2017
Renault Customer Care's response
Thank you for sharing the details. Our team shall get in touch with you shortly to assist you regarding your concern.
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