[Resolved]  Renault — Renault duster rxz - no delivery timeline

Address:New Delhi, Delhi, 110063
Website:www.renault.co.in

Hi

I booked a renault duster rxz model on may 15 from sikka mayapuri, new delhi and was told that my car will be delivered in 2-3 week but it never happened.
After multiple followup and complaint to renault customer care i got the update in email that my car will be delivered in june 3rd week.
Today is the last working day of 3rd week of june and after multiple follow-up with renault customer care and showroom i got the update that "car is not available in plant and it may take some more time".

Renault has clearly cheated me and has not full filled the committed time line to deliver my car.

I have been harassed as they could have told me the same at the time of booking so that i could have taken a new car.

I am planning to take legal action.
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Aug 6, 2021
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
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Hi Vikas, in order to assist you better, kindly share your contact number so that we can get in touch with you.
Hi Vikas, kindly share your contact details and our team shall get in touch with you shortly.

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