[Resolved] Renault — Renault kwid car burn automatically

ssachu

from Ahmedabad, Gujarat

May 5, 2017

Address: 380021

Respected sir,
I purchase renault kwid rxt on 5/9/2016 and my brand new car burn automatically on 4/11/2016. My car is in warranty period but your company do not replace my car. But the insurance company give me the claim of total loss but i was get 1 lac loss with in two month. And insurance policy member demands 10000 ru to claim my total loss. Please do some action otherwise i get the help of law and order.

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Jun 6, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

May 06, 2017

Renault Customer Care's response Dear ssachu,

kindly share your contact details and concern on [protected]@renault.com with your ticket number (2857) in the subject line and our team shall get in touch with you shortly.

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Comments

Pramod Ninawe

from Dhule, Maharashtra

May 11, 2017

Black smoke in more percentage coming while the vehicle is in idle condition and running both.
Music speakers vibrations from the very fist day.
Milage committed by company is not at all satisfying, my car is giving less milage though only 10000km is completed and i am driving car as per normal practices.

Renault Customer Care's response, May 12, 2017

Verified Support

Dear Pramod Ninawe,

kindly share your contact details and concern on [email protected] with your ticket number (3735) in the subject line and our team shall get in touch with you shortly.

Renault Customer Care's response, May 14, 2017

Verified Support

Dear Pramod Ninawe,

We haven’t heard from you. Kindly share your contact details in a private message & our team shall get in touch with you for assistance in this regards.