[Resolved]  Renault — Renault kwid car burn automatically

Address:380021

Respected sir,
I purchase renault kwid rxt on 5/9/2016 and my brand new car burn automatically on 4/11/2016. My car is in warranty period but your company do not replace my car. But the insurance company give me the claim of total loss but i was get 1 lac loss with in two month. And insurance policy member demands 10000 ru to claim my total loss. Please do some action otherwise i get the help of law and order.
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Jun 6, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
May 06, 2017
Renault Customer Care's response
Dear ssachu,

kindly share your contact details and concern on [protected]@renault.com with your ticket number (2857) in the subject line and our team shall get in touch with you shortly.
Complaint comments 

Comments

Black smoke in more percentage coming while the vehicle is in idle condition and running both.
Music speakers vibrations from the very fist day.
Milage committed by company is not at all satisfying, my car is giving less milage though only 10000km is completed and i am driving car as per normal practices.
Renault Customer Care's response, May 12, 2017
Verified Support
Dear Pramod Ninawe,

kindly share your contact details and concern on customer@renault.com with your ticket number (3735) in the subject line and our team shall get in touch with you shortly.
Renault Customer Care's response, May 14, 2017
Verified Support
Dear Pramod Ninawe,

We haven’t heard from you. Kindly share your contact details in a private message & our team shall get in touch with you for assistance in this regards.

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