[Resolved]  Renault — Renault Kwid Car Engine seized

Address:Nashik, Maharashtra, 422010

RRENAULT KWID CAR COMPLAINT AND DISASTER

Gen-Next, Motors, Kopairkhairne, Navi Mumbai is the place where the car is at present.

I faced a similar problem car engine got seizes when mud guard got damaged and workshop is asking first 102, 970/- not giving insurance then now when i want car back it asks for parking charges of 35, 700/-

The car is picked up by Renault Road assistance on breakdown.

i said take parking charges and give back car then workshop manager says pay 70000/- and get engine replaced and says cost of repair and Renault kwid is same 70, 000/-

The car was hold back for five months for repair discussing insurance and other things.I got to know real repair cost is 15, 000/- but they are replacing engine for 76000/- to 102.970/- and discouraging repairs.

Not giving back car and forcing to change engine also.

Now another person some manager at Renault main dealership, Nashik met today on[protected] and said he has received President award and serving at renault and retired from government service. He said nothing can be done there is perfect setting everywhere and if you try to approach for help at Renault no one will help you. If you complain at consumer court it will take years and parking charges will collect and court will sell of vehicle to collect parking charges and he said it is all setting everywhere and everyone from surveyor, lawyers to courts will only take money from you with no justice. He said the person who wrote the constitution was only a writer like you(I myself am a writer) but he said there is no law and it is only on paper and even Prime minister knows law is on paper that is why he is at the top post.

He said you better pay whatever they are asking and because it is your first car so you are paying for knowing what damages can occur. So he was telling indirectly better behave as a fool and get fooled and pay whatever they ask and do not tell other people so they can also get fooled and pay money when same problem comes to them.

While selling car they sell saying all good things but when problems come we feel as if we have taken some curse on us the way they behave with us.

I was ready to scrap the car also to pay off the parking charges but the workshop manager insisted to repair it so hope you also buy this car and enjoy the damages.

The insurance is from Reliance Insurance company so i recommend you please buy this insurance as i did not get the insurance also and the insurance was taken by Renault and not me.

Excellent car for damage and after purchase the cost of spares is many times more than cost of vehicle and Renault person said some persons even willingly paid lakhs of rupees of parking charges when matter went into dispute in court.

So best of luck please buy these cars so everyone can make money from you in the long run.

Jagdish Arora
[protected]
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Apr 11, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2017
Renault Customer Care's response
Thank you for sharing the details. Our team will get in touch with you shortly to assist you regarding your concern.
Verified Support
Mar 08, 2017
Renault Customer Care's response
Hello Jagdish, we understand that our Dealership has been in touch with you and detailed explanation shared regarding the reported concern. We also understand that necessary assistance provided towards the repair of your vehicle. In case any support required in future please feel free to connect with us at[protected]/[protected]@renault.com
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