[Resolved]  Renault — Renault kwid/ poor service

Address:Chennai, Tamil Nadu, 600096

Dear sir,

I had done my kwid vehicle tn11s 9325 second service after one year of purchase in khivraj pearl renault service, omr, chennai on 22.06.17. The service was very worst, they has just water washed my car and given back. Points was listed below

1. Gear was very hard and told to rectify, nothing done after service also it was same like that. If this is common in renault cars, i feel very bad on renault.

2. Told service person to adjust back seat alignment, not done

3. Told to check some minor sound is coming inside from car and from front window while driving inside street roads, still after noise was coming.

4. During taking vehicle for service, i asked service person to change body parts which was damage. He told the parts was 350 rs and will be changed. While delivery the parts was not changed and the person was on leave another person told that part was 550 rs, eventhough i accepted then he said parts was not available.

Im totally disappointed with the service and i have doubt wether they had done service or water wash and now i'm planning to give my next service to some private service centre.

Regards
Senthiraj
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Jul 29, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2017
Renault Customer Care's response
Dear Senthiraj Jagatheesan,

Please check your private message and share the details for us to assist with your concern.
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