Address: | Renault Service, Madurai, No 247/D2, Aruppokottai Main Road Villupuram, Avaniyapuram, Tamil Nadu 625012 |
Hi,
My 11 months old Renault Kwid RTX (Manual) car is less than a year old and done around 2000 KMS. Stopped in the middle of the road. Renault calling this is Wear and Tear issue which will not be completed in warranty and asking me a huge amount to replace the clutch and flywheel etc.
I understood from a dealer that the quality of the clutch-related parts in this model is expected to get failure even though experienced professional drivers using the car.
If this case is true, then Renault should call this model ( Manual) a failure model and recall the same. They should not charge customers with high costs on parts simply saying its wear and tear,
Unfortnitluly we can't afford this high maintenance cost for every few months for this defective car.
Is there any possibility to return the defective car model to Renault as it's in the warranty period?
Note My Renault complaint reference number is :[protected] /[protected] Was this information helpful? |
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