[Resolved]  Renault — Renault service complaint

I am writing this complaint with regards to the poor service from Renault India. I have given my vehicle in banner service center as it has steering wheel rod problem. It's a new vehicle and under service warranty but Renault is not taking appropriate action to repair the faulty part
It's been 15 days my vehicle is given to Banner service center and sine then no update from service center.
I registered a complaint, escalated it to Renault west zone team but still no action.
No one is replying to my email or giving any update when the vehicle will be ready.
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Aug 5, 2021
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
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Dear Customer (Shashank Daundkar),

Please share with us your contact detail via private message, so we can assist you regarding the same.
Dear Customer (Shashank Daundkar),

Please share with us your contact detail via private message, so we can assist you regarding the same.
Dear Customer (Shashank Daundkar),

Please share with us your contact detail via private message, so we can assist you regarding the same.
Dear Customer (Shashank Daundkar),

Please share with us your contact detail via private message, so we can assist you regarding the same.
Dear Customer (Shashank Daundkar),

Please share with us your contact detail via private message, so we can assist you regarding the same.
Dear Customer (Shashank Daundkar),

Please share with us your contact detail via private message, so we can assist you regarding the same.
Dear Customer (Shashank Daundkar),

We haven’t heard from you. Kindly help us with your contact number via private message so our team can reach out to you.

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