[Resolved]  Renault — renault service station is unable to solve my car problems

Address:1083, Sector A,, Pkt B & C,, Vasant Kunj, New Delhi, Delhi, 110070

For last one year, my renault duster has gone to service station more than 8 times for just solving two problems and the problems are still not fixed.

Problem 1: the battery draining after three days of car not being used. This happened soon after i upgraded my multi-media system in the car to include reverse camera. I paid 12, 000 and changed battery twice. Finally, they put back my original system with some local rear view based rear camera. But the batteries are still draining.

Problem 2: two warning lights are glowing orange and my car has already been to service station 4 times and i have paid more than 26, 000 inr for various things including replacement of inter-cooler hose pipe.

The service people are unable to solve both problems. They are also unwilling to give me the contact details of concerned people in reanult office.

What should i do? Should i go to the consumer court?
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Jan 6, 2020
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2019
Renault Customer Care's response
Dear Sanjay,

Please check your private message and share the details for us to assist with your concern.
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