[Resolved]  Renault — Service issue and fuel leaking after service narrow escape from the vehicle burnout

Hi Team,

I own a Renault duster 2013 model RXZ, my journey with Renault was hassle-free until my Vehicle reached 60k timer belt service….Though I keep hearing about lot many unhappy customer(can confidently give reference of those) regarding service experience and the level of forgery they undergone with Renault service experience, until I was victimized never was in agreement with them..
Start o[censored]npleasant / Pathetic journey:-
On November 2nd 2020; due to the pandemic situation I was locked down at my native Kerala and nearest service station was 50kms faraway (Renault Phathanamthita ) opted for pick and drop complete service including timer belt change.
The vehicle was there from November 3nd to November 6th 3days in the service station, during this time service advisor mention about the tightness of engine Guard and the parts are not in tact done at the previous service station (Renault White field Bangalore)..
And went ahead with timer belt change all necessary service, kindly note, until that service my vehicle was amazing to drive and no problem what so ever.
The next day of after receiving the vehicle at home using drop service I started my journey back on November 7th with my aged old parents to Bangalore, exactly around 200kms I observed a red glow around the engine icon, immediately called the kerala service stationand they replied mentioning nothing to worry please continue driving and once reached to Bangalore get it checked at your local service station.
Myself and my parents were tensed and drove back to Bangalore with praying nothing should happen on the way back considering the global pandemic scenario, usual journey time 13-14 hours took us 19 hours due to just that uneasy situation.
Post reaching Bangalore when checked with White Field Bangalore service station, service advisor Mr Balamurali gave me a quotation of 75k by mentioning couple of fuel injectors has failed.
I was broken completely is it some kind of Joke in this economically challenged situation without any symptoms until I received the vehicle from Kerala service station asking for another 75k…

Post that I have changed the fuel injector were it costed 30k and later started my journey towards Goa on 24th December 2020 again there was an issues with the fuel leaking and it was narrowed experience for my vehicle to get burned out attaching the video before fixing and called Renault service center and got the assistance from Renault Panjim Goa and very good and understanding service center helped me out with service and the team informed me the previous service center has fixed the leaking issue with cello tape how strange in was so you don’t value person’s life or what the Goa service center was able to fix by changing the cable and now again it has issues A/C and acceleration it’s mainly due to the leaking for fuel pipe which was pumping out from the leaking issues to the A/C vent

Now I have given the car for inception in Renault Tirupur and due to last service there is a lot of issues please rectify the issue at companies cost as it was due to the service I had given in Kerala.
Before that there were no issues