[Resolved]  Renault — speakers not working

Address:Singjamei Mathak Chongtham Leikai, Imphal East, Manipur, 795001

I have a renault duster awd which is about 4 years old and lately i have been encountering a speaker problem. The media player is working but the speakers are not putting out any sound. Sometimes, the speaker automatically comes to life if i restart the vehicle. I have taken the vehicle to the dealer in imphal, manipur to look into it but the reply given was 'they do not repair audio systems' and i have to 'replace' the entire kit. I think it is a minor problem as the speakers are not yet dead as such (As it works sometimes) and the company is not accepting to look into the matter as seriously as one would have expected.
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Apr 20, 2020
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2020
Renault Customer Care's response
Dear Harris,

Please check your private message and share the details for us to assist with your concern.
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My car Kwid rxt 2016 model, dash board left side speaker not putting out any sound, so what can I do please suggest me thanks

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