[Resolved]  Renault — squeaking loud noises from underneath the car

Address:Raigad, Maharashtra, 410206

To whomsoever it may concern:

Please be advised that i bought a 1.0 l renault kwid in january 2017 from gennext motors khanda colony, navi mumbai.

The car performed as per my expectations for the first few months. After my first service, the car started developing squeaking noises from underneath and to my surprise the squeaking noises increased to the point of it coming inside the cabin and became very irritable, unbearable.

Since my car was under warranty, i addressed this problem to the gennext service center situated in panvel. The senior person at that place took a trial and said to me "this was a common problem with kwid cars" and returned my car back to me with the squeaking sounds.

I am very disappointed with the approach of the gennext personnel in not resolving the noises coming from underneath my car. It is really irritating driving a new car which generates so much noise.

I bought this car only on renault's brand value and credibility but i am really disappointed renault has manufactured a car which has poor parts beneath which generating so much noise. I have owned cars in the past, but none of them had noises like the ones i am hearing in my kwid.

I request you to please address my issue. I am not happy with his car's squeeking sounds.

Karan agarwal
Owner of a 1 l fiery red kwid
Vehicle no. Mh46 ax 0575
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Jan 13, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2017
Renault Customer Care's response
Dear Karan Agarwal,

We'll definitely look into this. We're forwarding your concern to our team and will get back to you on this.
Verified Support
Dec 13, 2017
Renault Customer Care's response
Dear Karan Agarwal,

We confirm that the highlighted concern has been addressed and the vehicle has been delivered to you. In the case of any support required, please feel free to contact us at[protected].
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