[Resolved] Renault — Starting Trouble Kwid

[Resolved] Renault — Starting Trouble Kwid

A AnandVJ23 from Salem, Tamil Nadu May 29, 2022 Jun 19, 2022 This thread was updated on Jun 19, 2022

I have purchased Renault kwid RXT model 2019 model from salem Tamilnadu. After two and half years trouble free running with 21000km. I was happy and refer to my friends and relatives with good hopes. But now suddenly vehicle got stop and can’t able to start the vehicle. After got appointment from road assistance, they have tried to start the vehicle for a while and took over near by service center. After a week, Now they have reported ECM panel have to change with key sets which cost around 13k - 15k. Renault offered 3 years warranty at the time of purchase. Is it applicable for this above issue?? How can a vehicle is not rectified for the past years of compliance which was already registered by users. Hope Renault’s vehicle should rectify this problem before reaching to consumers. Renault should definitely looks this issue and support who have bought vehicle by the consumers. Was this information helpful? No (0) Yes (0)
Jul 4, 2022 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Jun 01, 2022 Renault Customer Care's response Dear Customer (AnandVJ23), Please share your contact detail via private message with us so we can assist you regarding the same. Verified Support Jun 02, 2022 Renault Customer Care's response Dear Customer (AnandVJ23), We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
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AnandVJ23

from Salem, Tamil Nadu

Jun 19, 2022

Renault team,
My vehicle came across same starting problem and was booked under vehicle towing by road assistance on 9th June. Almost 10 days gone there is no feedback from your support team. I have requested standby vehicle for my daily conveyances, but they have informed there is no option to provide standby vehicle. I’m spending almost everyday Rs500/- for taxi. These is not my fault to wait for a vehicle such a long duration. I’m expecting Renault to support and issue the vehicle without any problems ASAP. Mobile :[protected]