[Resolved]  Renault — subject: complaint no.[protected]

Address:

Pune, Maharashtra

Dear all,
Greetings for the day!

The solution given by the service center to me
We wish to inform you that we have checked the vehicle found some parts need to be replaced, parts details below mentioned, 1) clutch kit
2) release bearing
3) clutch pipe
4) break / clutch oil

My questions to renault india are

1) if you are not ready with a proper amt technology then why did you launch it?

2) my vehicle is in warranty, then why i have to bear the cost of replacing the above parts listed by the service centre?
3) the average life of a clutch plate is said to be around 80, 000 km. I have an amt car in which gear transmission is done automatically by the car itself, human intervene is zero. If the clutch is not pressured by me, it means, vehicle mechanism is responsible for its excessive wear. (Excessive wear as it got worn off before 40, 000 km i. E. Half its life). So this means the car has a defective clutch plate/pressure plate/gearbox assembly. This clearly shows that defective transmission technology resulted in early worn of clutch plate and other parts mention above.

4) the vehicle is only driven around 33000 km and the pars are worn out, i have been using another brand car never ever had such an issue at 33000 km this prove that renault cars and pars are unreliable.
Never in my life, i will buy or advise anyone to buy renault car, the only solution i have to see this car. Before that, i will take the matter to consumer forum.

Really very disappointed by renault india. Hope renault india exits india soon, so no other genuine consumer fall for your trap.