[Resolved]  Renault — juddering in vehicle

Address:F-290 A PANDAV NAGAR, PATPARGANJ, New Delhi, Delhi, 110091

I own duster amt diesel vehicle model 2016 december. Done 58900 km.
There was juddering problem. After lot of pressure and arguments they changed some parts in clutch and problem got resolved last year.
Now in december 2019 the same problem of juddering has resurfaced. They are asking for payment of rs 54000/- saying it is not covered under warranty.
This is cheating and fraud upon their own customers.
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Jan 28, 2020
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Dec 03, 2019
Updated by KUMAR ROHITASH
Vehicle is deposited at Sector 2 NOIDA ( UP) workshop. Vehicle no is UP24AB1570
Complaint
Rohitash Kumar
[protected]
Verified Support
Dec 05, 2019
Renault Customer Care's response
Dear Rohitash,

Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you for further assistance.
Verified Support
Dec 24, 2019
Renault Customer Care's response
Dear Rohitash,

We understand that our team is in touch with you and is assisting you in this regard.
Verified Support
Dec 26, 2019
Renault Customer Care's response
Dear Rohitash,

We confirm that the highlighted concern has been addressed and the vehicle has been delivered to you. In case of any support required please feel free to contact us at[protected]
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कस्टमर suport ki बदतमीजी
Renault Customer Care's response, Dec 5, 2019
Verified Support
Dear Dyanand,

Kindly let us know more about the concern you're facing with us along with your contact number through private message so that we can assist you in a better way.

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