[Resolved]  Renault — Very low mileage (near about 10 kmpl) of my kwid rxl.

Address:Paschim Medinipur, West Bengal, 721306

Dear sir/madam,
I have purchased kwid rxl on 28.03.16, after being convinced by your adds as well as by trusting the words of your salespeople at your kharagpur showroom, of your dealer m/s pruthi autotech pvt. ltd. now i am sorry to say that i feel cheated by your company, when i am getting the milage of 10 to 10.5 kmpl. even on highways, as against your declared milage of 25.3kmpl. this is apart from the minor other that i have faced as of now. be it mentioned that this is my 4th. car & i am driving car for last 20 yrs. so you can not blame on my driving expertise.
Now, it is my request that as a customer friendly company you kindly take a prompt action either by changing the car it self or by suitably changing the engine and necessary parts, so as to comply with your declared standards.
Thanks & regards.
Anindya bose.
Kharagpur - 721306.
Mobile: [protected]; [protected]
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Nov 13, 2016
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2016
Renault Customer Care's response
Thank you for sharing the details. Our team shall get in touch with you shortly to assist you regarding your concern.
Verified Support
Oct 13, 2016
Renault Customer Care's response
Hi Anindya, We understand that our Dealership has contacted you and provided necessary assistance on your reported concern. In case any support required in future please feel free to connect with us at[protected]/[protected]@renault.com
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