Renault — Very poor service for everything

Address:

121004

Dear sir
This is "shobh nath gupta" renault's customer. I bought your company's new car "duster" in july 2015 with registration no. Hr29 ak 4021 and chassis no. "meehsraw5f5089303" and i was suffered from an minor accident on 20/12/2015 so i transfered my car to your service center "renault gurgaon" (Sprint cars pvt. Ltd.). My complaint i. D. Is "1458688" and mr. Sanjay would attend & promise to delivered the car in 10 to 15 days but they refuse to done, they start making escuses like:-
Parts were not available
Holiday
Rade of excise department on showroom
Etc.
And your customer executive also promise to take action against them and also promise to make me call back with positive response but they didn't call back till yet
Then after too much struggle they make commitment to deliver my car on 20/02/2016 but as u know today is 04/03/2016. Even today they are saying that we are trying to deliver the car in next 4 to 5 days.
I naver seen this kind of irresponsiblity from any other company. Now i m decided to case in consumer court
I am very upset with your dam service.
I am too much hurt in that days by physically and financially only because of your poor service and irresponsiblity.

Shobh nath gupta
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