Renault — Worst experience in getting refund from duster dealer

Address:

122001

I booked Renault Duster on 26th Jun, 16 with an amount of 11.15 Lacs (by cheque) on my mother's name and was supposed to take delivery on 30th Jun but due to some shortage of fund due to some personal emergency i requested Sales Person of NCR Auto to cancel my booking on 28th Jun, 16 over phone. I told them that i will purchase it in First week of August after arrangement of fund. I sold my 2 car few days back and right now i don't have any car still i told him i will wait to purchase Duster till my fund gets arranged in Aug.

Yesterday i visited there as i was not getting favorable response and i need to get my amount back as its huge for me but i was surprised to see the behavior of Sales Manager at NCR auto when i asked him to process my refund fast. He told me that it will take 30 days time, and i have to bear Rs.5000/- as cancellation charges. May i ask the reason why this cancellation amount is being charged when the car is in stock of dealer and i have told them within 1 day of booking.