I have taken a sofa (3+1+1) from Rentickle and I have received on 01/07/2024. It is completely covered with plastic wrap when we got it. As I was not available my family received the item. After I reach home, we have unwrapped the sofa and we were not able to stand near it. It is full of dirt and an worst smell is coming from it which is coming in entire house now. It smells like I am living in poultry farm. We tried to reach them, they are asking us to wait for 24-48 hours. We are unable to stay in house with that bad smell. Now no on from their team is responding. I kindly request you to provide an resolution on it, as I am having small kids at home. I am frightened that my kids health might get affected with their sofa.
Was this information helpful? |
Post your Comment